MA Terminology — Study Notes

Study notes covering the terminology medical assistants use daily, grouped by workflow: intake, vitals, procedures, EHR documentation, and billing basics.

Front Office & Patient Intake

Term / AbbreviationMeaning
Chief complaint (CC)The main reason the patient is seeking care, in their own words.
History of present illness (HPI)A timeline of how the current problem started and evolved.
Past medical history (PMH)Prior diagnoses, hospitalizations, and chronic conditions.
Past surgical history (PSH)Prior surgeries with dates if known.
Allergies & ADRsDrug allergies, environmental allergies, and adverse drug reactions.
Medication reconciliationVerifying every drug a patient takes, including doses and frequency.
DemographicsIdentifying information: name, DOB, contact, insurance, emergency contact.
TriageAssessing patient acuity to prioritize who is seen first based on urgency.

Vital Signs MAs Measure

Term / AbbreviationMeaning
Blood pressure (BP)Systolic over diastolic in mmHg — e.g., 120/80.
Heart rate (HR) / PulseBeats per minute. Normal adult resting: 60-100 bpm.
Respiratory rate (RR)Breaths per minute. Normal adult: 12-20.
Temperature (T)In °F or °C. Normal: ~98.6°F (37°C). Documented with route (oral, tympanic, temporal, axillary).
SpO2 (pulse oximetry)Peripheral oxygen saturation as a percentage. Normal: ≥95%.
Weight & height (wt/ht)Used to calculate BMI and dose medications.
Pain scaleSelf-reported on a 0-10 scale (or pediatric/non-verbal scales).

Common Procedures MAs Assist With

Term / AbbreviationMeaning
PhlebotomyDrawing blood from a vein for laboratory testing.
VenipunctureThe act of puncturing a vein, typically for blood draw or IV access.
Capillary punctureFinger or heel stick for small blood samples (e.g., glucose).
Electrocardiogram (ECG/EKG)Recording the electrical activity of the heart with skin electrodes.
SpirometryPulmonary function test measuring how much and how fast a patient can exhale.
Nebulizer treatmentInhaled medication delivered as a fine mist via mask or mouthpiece.
Wound care / dressing changeCleaning, assessing, and re-dressing a wound under provider direction.
Sterile techniqueA method of preventing contamination during procedures.
PPE (personal protective equipment)Gloves, gown, mask, and eye protection worn to prevent exposure to infectious material.

EHR & Documentation Terms

Term / AbbreviationMeaning
EHR / EMRElectronic health record / electronic medical record — the digital chart.
SOAP noteSubjective, Objective, Assessment, Plan — a structured visit note.
Progress noteDocumentation of a single visit or a change in patient status.
Order entry (CPOE)Computerized provider order entry for labs, imaging, and medications.
ReferralA formal request for the patient to be evaluated by a specialist.
Authorization / pre-authInsurance approval required before certain services are performed.
EncounterA single patient visit — what gets billed and documented.

Insurance, Coding & Billing Basics

Term / AbbreviationMeaning
ICD-10Standard diagnosis code system used on every claim.
CPTProcedure and service codes used for billing.
HCPCSCodes for supplies, equipment, and non-physician services.
CopayFixed amount the patient pays at the time of service.
DeductibleAmount the patient pays before insurance starts covering services.
EOBExplanation of Benefits — the insurer's summary of how a claim was processed.
HIPAAFederal law protecting patient health information privacy and security.

Common Clinical Terms MAs See Daily

Term / AbbreviationMeaning
HypertensionHigh blood pressure — frequently managed in primary care.
Hyperglycemia / HypoglycemiaHigh / low blood glucose, monitored in diabetic patients.
Tachycardia / BradycardiaFast / slow heart rate.
DyspneaDifficult or labored breathing.
EdemaSwelling caused by fluid retention.
ErythemaSkin redness, often from inflammation or irritation.
LesionAny area of abnormal tissue, used broadly across body systems.

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